Privacy Policy

ReVased, LLC, a Maryland limited liability company (“We,” “Our,” or “Us”), respects the privacy and security of your personal information.  The following describes how we collect, use and disclose information and what rights you or we have to it.  This Privacy Policy describes our practices in connection with information that we collect from you through our software applications, services, websites and mobile applications (“Services”) and from sources other than our Services including, but not limited to, the telephone, mail and trade shows.  By providing information to us and/or using the Services, you acknowledge and agree to the terms and conditions of this Privacy Policy and Terms & Conditions of Use.  If you do not agree to these terms and conditions, please do not use our Services.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

Text marketing: With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

Information Collection

We gather various types of information from you.  We collect your personal information which may include, but is not limited to, your name, postal addresses (including billing and shipping addresses), telephone numbers, and email addresses, and Sensitive Information (as defined below) and anonymous information about you which is any information that does not reveal your specific identity or does not directly relate to an identifiable individual, including, but not limited to, browser and device information, application and/or Services usage data; information collected through cookies, pixel tags and other similar technologies; demographic information and other information provided by you that does not reveal your specific identity; internet protocol (IP) addresses; and information that has been aggregated in a manner that it no longer reveals your specific identity.

In general, you can access many features of our Services without telling us who you are or revealing any personal information about yourself.  You also may choose not to provide us with any personal information.  In such event, you can still access and use many features of our Services; however, you will not be able to access and use those portions of our Services that require your personal information. 

Some of our Services may ask you to submit your personal information in order for you to benefit from the specified features.  We collect personal information from you only when you voluntarily submit it to us, which may include when you: 

  • Complete a Contact Us form, Request Quote form, registration, survey, application or other form;

  • Purchase a product or service from us or from one of our partners, vendors, suppliers or other agents;

  • Sign-up to receive email newsletters or other correspondence;

  • Submit materials through our Services;

  • Participate in a promotion, or marketing activity;

  • Request a catalog or other materials from us; and/or

  • Request e-mail, mail or telephone support or services.

We may combine the information you submit with other information we have collected from you, whether on- or offline.  We may also combine your personal information with information that we receive about you from other sources, such as suppliers, vendors, publicly available sources and other third parties.

As you use our Services, we may passively collect (that is, gather without you actively providing the information) non-personal identifiable information and/or use the following technologies which collect such information on our behalf: 

Browser and/or Device Information.  Certain information is collected from most browsers, such as your IP address, your media access control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version, internet browser type and version.  We also may collect information about any mobile device used to access our Services, such as a unique device identifier and type if you access our Services through a mobile device.  Your IP address is a number that is automatically assigned to your computer or device by your Internet Service Provider.  An IP address is identified and logged automatically in our server log files whenever a user accesses our Services, along with the time and date of the visit and/or use and the page(s) and/or features that you visited and/or used.  Collecting IP addresses is standard practice on the Internet and is done automatically by many web sites and/or services.  

Application and/or Services Usage Data.  When you access our Services, we and our service providers may track and collect application and/or Services usage data, such as date and time that your devices accesses our servers and what information and files have been downloaded and/or uploaded to our Services on your device number.  

The Services use cookies (including, Flash cookies).  A cookie is a small, removable data file that is stored by your web browser or application on your computer and/or device.  Cookies allow us to collect various information including, but not limited to, browser type, time spent on our Services, features and pages visited, and language preferences.  We and our service providers may use this information for security purposes, to facilitate navigation, display information more effectively, serve you with more tailored information, facilitate your ongoing access to and use of our Services and to personalize your experience while using our Services.  We also may use cookies to recognize your computer and/or device, which makes your use of our Services easier, such as to help you log into our Services. 

You can choose to have your computer and/or device warn you each time a cookie is being sent to your computer and/or device or you can choose to turn off all cookies.  You do this through your computer and/or device settings.  If you turn cookies off, you may not have access to many features that make your use of our Services more efficient and enjoyable, and in some cases, some of our Services may not function or may function with limited capability.  To learn more about cookies, please visit http://www.allaboutcookies.org.

Pixel Tags, web beacons, clear GIFs and other similar technologies.  We and our service providers may use pixel tags, web beacons, clear GIFs and other similar technologies in connection with some of our Services (including email messages) to, among other things, analyze our users behavior and information about them, track the actions of the users of our Services and/or recipients of our emails, measure the success of our marketing campaigns and compile statistics about our Services usage and response rates. 

Analytics.  We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about the use of our Services and report on activities and trends.  This service may also collect information regarding the use of other services, websites, applications and online services.  You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

Using Information

We may use your personal information that we collect from you to:

  • Provide our Services to you;

  • Customize and/or personalize your communications, surfing, viewing, and/or experience with our Services; 

  • Better respond to your inquiries and fulfill your requests, such as to send documents or email alerts; 

  • Communicate with you about your account information, or customer service needs and other important information regarding our relationship with you or regarding our Services, changes to our Terms and Conditions, Privacy Policies, and other policies and/or administrative information; 

  • Communicate with you about our products, services and events, and for other promotional purposes; 

  • Improve our business, protect our operations, and/or allow us to pursue available remedies or limit damages that we may sustain; 

  • Calculate usage levels, help diagnose server problems, and administer our Services;

  • Provide technical support to you and for other business purposes, such as data analysis, audits, developing new products, enhancing our Services, improving our products and/or Services, identifying Service trends, and determining the effectiveness of any promotional campaigns; and 

  • Perform any other lawful acts except for those acts expressly prohibited by the terms and conditions set forth herein.

We may use anonymous information that we collect from you for any legal purpose whatsoever, except where we are required to do otherwise under applicable law (for example, if we are required to treat such information as your personal information).  If we combine your information that is not in a personally identifiable form with information that is (such as combining your name with your geographical location), we will treat the combined information as your personal information as long as it is combined.

Sharing Information 

We do not loan, give away, sell, distribute or rent your personal information to any third parties except in the following manner and for the following reasons:

  • If you have consented to such disclosures;

  • If there are special circumstances, including, but not limited to, any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with a bankruptcy, liquidation or similar proceeding) and the due diligence related to such circumstances;

  • If the third party is our service provider who provides services to us in connection with our Services including, but not limited to, website and/or mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, marketing services, customer services, email and direct mail delivery services, credit card processing, auditing services and other services; and/or

  • If the party is our affiliate, in which case we are the party responsible for the management of the jointly-used personal information.

We also may disclose personal information about you upon request by the government; as permitted by applicable law (including laws outside your country of residence); in response to a court order or other legal process; when required by law or when we believe in good faith is required by law; to respond to requests from public and government authorities; to enforce our Privacy Policy, Terms and Conditions or other agreements and polices applicable to our Services; to protect our operations, rights, privacy, safety and/or property; upon your request; or to contact, identify or bring legal action against someone who may be causing injury to or interference with our or others’ rights or property including, but not limited to, claims for infringement of intellectual property, invasions of privacy or situations involving threats or alleged threats to the physical safety of a person’s property.  We may also share information with companies assisting in fraud protection or investigation.

We also may provide aggregated, non-personally identifiable information to third parties for any legal purposes whatsoever.

Protecting Your Information 

We use commercially reasonable efforts to safeguard and secure your personal information while stored on our computer systems and/or transmitted to or from our computer systems.  Regardless of these efforts by us, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction and/or transmissions to and with us are no longer secure (for example, if you feel that the security of any account that you have with us has been comprised), please immediately notify us of the problem by e-mailing us at hi@revased.com. 

Some features of our Services may require you to set up a user ID and password.  We recommend that you do not divulge your password to anyone.  We will never ask you for your password in an unsolicited telephone call or email.  If you suspect you have received a fraudulent communication from us or any of our affiliates, please contact us immediately at hi@revased.com.

Do not provide your personal or financial information in response to an email request or after clicking on a link from an email.  We do not ask for this type of information through an email or any communication.

To help protect your computer and personal information, make sure you have current anti-virus and firewall software installed on your computer and update such software on a regular basis.  Also, please review your credit card statements carefully and verify that all transactions are authorized and report any discrepancies immediately to your credit card company.

Tell a Friend

If a user elects to use our referral service for informing a friend about our Services, we may ask them for the friend's name and email address.  We may collect the email address of your friend for the sole purpose of automatically sending the friend an email inviting them to access our Services but we do not store this information.

Children's Online Privacy

We do not knowingly collect personal information from children under the age of 18.  The Services are not intended to solicit information of any kind from children under the age of 18, and we have made commercially reasonable efforts to design the Services to prevent our knowing acceptance of any such information. 

It is possible that by fraud, deception or error, we may receive information pertaining to children under the age of 18.  If we are notified of this, as soon as we verify the information, we will immediately obtain parental consent or otherwise delete the information from our servers.  If you want to notify us of our receipt of personal information belonging to a child under the age of 18, please do so at hi@revased.com.

Cross-Border Transfer

The Services are controlled and operated by us from the United states and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States.  Your personal information may be stored and processed in any country where we have facilities or service providers, and by using the Services or by providing consent to us (where required by law), you agree to the transfer of information to countries outside of your country of residence, including the United States, which may provide for different data protection rules than in your country.  In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.

Sensitive Information

Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any Sensitive Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background) on or through our Services or otherwise to us.  In those cases where we may request or invite you to provide Sensitive Information, we will do so with your express consent.  Any uses or disclosures of your Sensitive Information will be made subject to your express authorization, or as permitted or required by applicable law.

Other Websites

While accessing our Services, you may be directed to other websites and services that are beyond our control.  These other websites and services may also use and collect data, solicit personal information and deploy tracking technology including, but not limited to, cookies and pixel tags.  Even though we may have a contract with these entities, we have no control over them or how they collect, distribute or otherwise use your personal information or how they safeguard and secure your personal information.  We are not responsible or liable for the conduct, policies or actions of the owners of such websites and/or services including, but not limited to, the content displayed on these websites and/or services.  These websites and/or services are linked to our Services only for your convenience and you access them at your own risk.

Email Marketing Practices: Subscribing, Unsubscribing, Removing or Modifying Your Information 

We adhere to the industry standards in our email marketing practices.  When you choose to opt-into our email communications and submit your email address to us, we will add you to our listserv.  

We want to communicate with you only if you want to hear from us.  You may unsubscribe from receiving emails from us at any time by using the link included at the bottom of each email communication. 

We retain your personal information for the period necessary to fulfill the purposes set forth herein, unless a longer retention period is required or allowed by law, our document retention policies or to otherwise fulfill a legal obligation, or if it is advisable in light or our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigation).  Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests.  The same may be true with respect to modifications to your personal information requested or made by you.

We will seek to comply with your request(s) as soon as reasonably practicable.  Please note that if you opt-out as described herein, we will not be able to remove your personal information from the databases of our affiliates and third parties with which we may have already shared your personal information (i.e., as of the date that we implement your opt-out request).

We reserve the right to send you certain communications related to our Services, such as technical, transactional and/or administrative alerts and/or messages, without offering you the opportunity to opt out of receiving them.

SMS/MMS Mobile Message Marketing Program Terms and Conditions

ReVased (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy {https://www.revased.com/pages/privacy] (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.

1. User Opt In: The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). Message and data rates may apply. Message frequency varies.

2. User Opt Out: If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Us in order to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that alter, change, or modify the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands, such as the use of different spellings or the addition of other words or phrases to the command, and agree that ReVased and its service providers will have no liability for failing to honor such requests. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

3. Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive messages concerning the marketing, promotion, payment, delivery and sale of flowers and other items offered by ReVased. Messages may include checkout reminders.

4. Cost and Frequency: Message and data rates may apply. You agree to receive messages periodically at Our discretion. Daily, weekly, and monthly message frequency will vary. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with Us.

5. Support Instructions: For support regarding the Program, text “HELP” to the number you received messages from or email us at hi@revased.com. Please note that the use of this email address is not an acceptable method of opting out of the program. Opt outs must be submitted in accordance with the procedures set forth above.

6. MMS Disclosure: The Program will send SMS TMs (terminating messages) if your mobile device does not support MMS messaging.

7. Our Disclaimer of Warranty: The Program is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of Our control. Carriers are not liable for delayed or undelivered mobile messages.

8. Participant Requirements: You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.

9. Age Restriction: You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

10. Prohibited Content: You acknowledge and agree to not send any prohibited content over the Platform. Prohibited content includes: - Any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity; - Objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age; - Pirated computer programs, viruses, worms, Trojan horses, or other harmful code; - Any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received; - Any content that implicates and/or references personal health information that is protected by the Health Insurance Portability and Accountability Act (“HIPAA”) or the Health Information Technology for Economic and Clinical Health Act (“HITEC” Act); and - Any other content that is prohibited by Applicable Law in the jurisdiction from which the message is sent.

11. Dispute Resolution: In the event that there is a dispute, claim, or controversy between you and Us, or between you and Stodge Inc. d/b/a Postscript or any other third-party service provider acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in Baltimore, Maryland before one arbitrator. The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which ReVased’s principle place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after the arbitration demand is served upon a party, the parties must jointly select an arbitrator with at least five years’ experience in that capacity and who has knowledge of and experience with the subject matter of the dispute. If the parties do not agree on an arbitrator within ten (10) calendar days, a party may petition the AAA to appoint an arbitrator, who must satisfy the same experience requirement. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s rules governing Emergency Measures of Protection shall apply in lieu of seeking emergency injunctive relief from a court. The decision of the arbitrator shall be final and binding, and no party shall have rights of appeal except for those provided in section 10 of the FAA. Each party shall bear its share of the fees paid for the arbitrator and the administration of the arbitration; however, the arbitrator shall have the power to order one party to pay all or any portion of such fees as part of a well-reasoned decision. The parties agree that the arbitrator shall have the authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration. THE PARTIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY VIA ARBITRATION AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ARBITRATION PROCEEDING. Further, unless both parties agree otherwise in a signed writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of our Programs.

12. Florida Law: We endeavor to comply with the Florida Telemarketing Act and the Florida Do Not Call Act as applicable to Florida residents. For purposes of compliance, you agree that we may assume that you are a Florida resident if, at the time of opt-in to Program, (1) your shipping address, as provided is located in Florida or (2) the area code for the phone number used to opt-into the Program is a Florida area code. You agree that the requirements of the Florida Telemarketing Act and the Florida Do Not Call Act do not apply to you, and you shall not assert that you are a Florida resident, if you do not meet either of these criteria or, in the alternative, do not affirmatively advise us in writing that you are a Florida resident by sending written notice to us. Insofar as you are a Florida resident, you agree that mobile messages sent by Us in direct response to mobile messages or requests from You (including but are not limited to response to Keywords, opt-in, help or stop requests and shipping notifications) shall not constitute a “telephonic sales call” or “commercial telephone solicitation phone call” for purposes of Florida Statutes Section 501 (including but not limited to sections 501.059 and 501.616), to the extent the law is otherwise relevant and applicable.

13. Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.

Terms & Conditions of Use

We have Terms & Conditions of Use that set forth the terms and conditions under which we provide our Services to you.  Please review the Terms & Conditions of Use governing your use of, and access to, our Services.  It is your responsibility to read, understand and comply with the terms and conditions set forth therein.

Amendments

We may change or modify our Privacy Policy from time to time simply by posting a revised Privacy Policy within our Services.  Please take a look at the “LAST UPDATED” legend on the bottom of this page to see when this Privacy Policy was last revised.  Any such change shall be effective immediately upon posting of the revised Privacy Policy within our Service.  We reserve the right to make the revised or changed Privacy Policy effective for information we already have about you, as well as any information we receive in the future.  We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current privacy practices.

Contact Us with Questions and Feedback 

We welcome your questions, comments, and concerns about this Privacy Policy and our privacy practices.  Please send us feedback at hi@revased.com.

Last Updated: May 1, 2023