FAQs
Like most businesses, COVID-19 caused us to change the ways we operate. Before the pandemic, we upcycled flowers from events, giving a “second life” to beautiful blooms for our customers and non-profits. With events now mostly cancelled, we started looking more into the floral supply chain. We began to understand how wasteful the traditional process can be, with as many as 50% of cut stems often discarded before they are even purchased! We have now found a new way to source eco-friendly flowers. We now work directly with sustainable-minded farms to source our flowers for both our customers and non-profits. As the majority of cut flowers in the US come from South America, we work with farms both there and in the US. We ship most of our flowers farm-direct, an eco-friendly shipping method that reduces carbon emissions through bypassing an often long shipping process, reduces the total number of stems being cut, and supports farms!
Reducing waste is an important part of who we are and we’re glad that we can now reduce waste in new ways. We love that we can send you high-quality, long-lasting flowers, while also reducing carbon emissions and continuing to support farms. We do not know what the future will look like in the post-COVID era. But we do know that we will always upcycle event flowers and excess in some capacity, while ensuring that our flowers - upcycled or farm-fresh - are eco-friendly.
We ship to the entire continental United States (excluding Alaska and Hawaii)!
Yes! Studies have proven the health benefits that flowers can bring, so we’ve taken a fresh approach to paying it forward. We donate flowers to various non-profits each month, including nursing homes, women's shelters, and hospitals. In addition to donating flowers we source from farms, for the time being, if we are able to upcycle flowers from any event, we will donate them all (as we have done for several micro-weddings and engagements during the pandemic)!
You can read more about our non-profit program here. We are always looking to develop new charitable partners - if you have suggestions, please email us at hi@revased.com.
We will surprise you with a beautiful arrangement with each delivery. Classic arrangements are between 10-18 stems, Lux are between 19-32 stems, and Premier are between 33-50 stems. Because the flowers are being shipped straight from farms, some may be pre-bloom and take a few days to reach their fullness. Check out some of our recent arrangements on Instagram @revasedflowers.
We ship your flowers to arrive 3-10 days after your purchase. If you have a specific delivery date request, please email us at hi@revased.com. Given the nature of our supply, we cannot make guarantees but we will do our best to accommodate!
We will deliver a beautiful arrangement to you once every two weeks. We ship your flowers to arrive 3-10 days after your first purchase/ subsequent order renewal dates. We’ll email you with a tracking number when your flowers are on the way! Your subscription will renew every two weeks.
You may always skip or reschedule your order as long as it is either before your subscription renewal date or no later than 24-hours after your renewal charge has gone through. We will not be able to accommodate changes after that.
Yes, our bi-weekly recurring subscription automatically renews every two weeks. You may cancel your membership at any time. Please cancel in advance of the billing date in order to avoid charges for that delivery. We cannot issue refunds after an order has processed.
We will deliver a beautiful arrangement to you once per month. We ship your flowers to arrive 3-10 days after your first purchase/ subsequent order renewal dates. We’ll email you with a tracking number when your flowers are on the way! Your subscription will renew monthly.
For recurring subscriptions, you may always skip or reschedule your order as long as it is either before your subscription renewal date or no later than 24-hours after your renewal charge has gone through. We will not be able to accommodate changes after that. We cannot issue refunds after an order has processed.
For pre-paid subscriptions, you may always reschedule your order as long as it is either before your subscription renewal date or no later than 24-hours after your renewal order has gone through. We will not be able to accommodate changes after that.
Our monthly recurring subscription automatically renews each month. You may cancel your membership at any time. Please cancel in advance of the month’s billing date in order to avoid charges for that month. We cannot issue refunds after an order has processed.
Our pre-paid monthly subscriptions do not automatically renew. You will pay for them in full upfront, and you will receive one arrangement per month for the duration of the subscription. Purchases are non-refundable.
You may always reschedule your order as long as it is before your renewal date or no later than 24-hours after your renewal order has gone through. We will not be able to accommodate changes after that.
If you would like to make changes, you can either do so by logging into your online account, or by emailing us at hi@revased.com. We are always happy to help!
We have three size options:
-Classic ReVased Arrangement: 10-18 mixed stems
-Lux ReVased Arrangement: 19-32 mixed stems
-Premier ReVased Arrangement: 33-50 mixed stems
The arrangement will be different each delivery. We always try to surprise and delight :)
You can choose to add-on a vase with your order! You can opt into this during checkout.
We sometimes offer promo codes to our customers. If you use a promo code for a recurring subscription, it will only apply to one order on the subscription. For new customers, this means it will only apply towards your first arrangement.
Of course! We know flowers are commonly used as gifts, and we can think of no better present than sending someone ReVased flowers! Check out our pre-paid gift subscriptions or our one-time purchases, and don't forget to include a note at check-out!
We cannot be held liable for any allergic reactions, but if you would like a cat-friendly arrangement, please add a note during checkout or let us know via email at hi@revased.com and we'll do our best to accommodate! As sometimes our farm partners need to make last minute changes, we cannot make guarantees about the flowers you will receive being non-toxic to your cats. We recommend that you always check the flowers in the bouquets you receive to make sure they are safe for your pets.
Please note that as many flowers and greens can be toxic, your arrangement may be on the smaller side of the stem count range, but will always be within the range. We hope you and your furry friends enjoy!
Oh no! We are so sorry to hear that. We have thoughtfully developed packaging and we securely wrap each bouquet to minimize any damage during transit. That being said, flowers are a delicate and perishable product, and from time-to-time damage may occur. If your flowers arrive damaged, we will make it right for you.
Within 48 hours after your flowers are delivered, please email us at hi@revased.com with a picture of the full bouquet, a picture of any damaged stems, and a brief explanation of the damage. While damage during transit is very rare, your satisfaction is our top priority. Please don't hesitate to reach out!
We will accept flowers in vases from events such as weddings, corporate events, mitzvahs, birthday parties, baby showers, and more! For the time being, if we are able to upcycle flowers from any event, we will donate all of them (as we have done for several micro-weddings and engagements during the pandemic).
That is amazing! You are amazing! Please e-mail us at hi@revased.com to coordinate.
We’d love to hear from you! Please feel free to email us at hi@revased.com any time.
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